Widerrufsrecht

Refunds, Returns & Exchanges

If you need to return/exchange your item/s due to a change of mind or any similar reason - where it is not due to a fault from Jislaaik, a supplier or the courier- a full refund can be done for you (minus delivery fees).

Where an item is damaged/lost/incomplete, we can replace or refund you in full and ensure that the correct item/s get delivered to you.

If the wrong size or colour was selected upon check out, you will be liable for return fees. If the wrong size or colour was delivered to you by fault of Jislaaik or the supplier, your refund/exchange will be done free of charge.

If you would like to cancel, return or exchange an item, please email us on hello@jislaaikshop.co.za or whatsapp us on 0615047129 with your order number and reasons for cancellation/return/exchange.

Refunds are processed per order and payouts will be communicated to you via email.