Refunds, Cancellations, Returns & Exchanges

Cancellations

You can cancel your order for a full refund (minus delivery fees where applicable) at anytime before it is sent to the courier to be delivered to you.

Refunds, RetuRns & Exchanges

If you need to return/exchange your item/s due to a change of mind or any similar reason – where it is not due to a fault from Jislaaik, a supplier or the courier- a full refund can be done for you (minus delivery fees).

Where an item is damaged/lost/incomplete, we can replace or refund you in full and ensure that the correct item/s get delivered to you.

If you would like to cancel, return or exchange an item, please email us on hello@jislaaikshop.co.za or whatsapp us on 0615047129 with your order number and reasons for cancellation/return/exchange.

Refunds are processed per order and payouts will be communicated to you via email.

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