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How to use this site

If you are a first time online shopper – this article is for you.

Our site is very easy to use – if you do feel overwhelmed or scared to buy online, you’re more than welcome to chat to us.

Browse

Head on over to our shop page to view our extensive selection of local products or hover over the “Shop” item in the top menu bar and move the cursor down to the menu items if you are in need of a specific product.

Click on your preferred category and browse through all the products listed.

If you find a product which you would like to purchase, either click on the product or the quick view button below the product. You will be redirected to a product page which provides more detail on the selected product.

Some products will require you to select a size, option or colour before it can be added to your cart – which will make the “add to cart” button greyed out and you will not be able to click on that button. A popup message will appear reminding you to make your selection.

If you scroll down you will find more details on the product :

  • A description
  • Additional information
    • Here you will find information regarding lead times, material used, brand, size, colours and if an item is in stock or needs to be preordered.
  • Reviews

Add to Cart

Once you have decided that you would like to purchase this product, ensure that you have selected the required product options, then please click on the “add to cart” button.

Checkout

When you are done shopping and you would like to place your order, click on the little basket/bag in the top right hand corner of the screen – you will be redirected to your cart

On the checkout page, please be sure to enter your correct information so that we can ensure that your parcel gets delivered to you in time.

Please select which shipping method you would like us to use – we can either deliver to your door or you can collect it at your nearest PEP.

If you do need us to follow instructions or take note of anything, please indicate that in the order notes section.

We have various payment methods available – you can get more information on that here.

Please double check that the items in the order summary is correct so that we can ensure that the correct items are delivered. We really do not want you to feel disapointed when you receive your very first online order.

Should you have a coupon code from us for a discount or free delivery – please enter the coupon code just above the “place order” button and click on “apply coupon”

Lastly, when you are ready, please tick that you have read and agree to our terms & conditions and click on the “place order” button.

Notifications

You will receive email notifications for each part of the process which your order will be going through – so please keep an eye out for any emails from us.

Should we have any queries or urgent news about your order, we will send you a text message or whatsapp.

We really hope that our site is easy enough for you to use, if you still need us to assist you, we will gladly help. Just email us on hello@jislaaikshop.co.za or phone/text/whatsapp us on 0615047129.

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